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[AppInsights] Features - Billing: Accessing AppInsights payment history

Please note: these instructions are valid for AppInsights users who created their account after November 10th, 2014.  If you are a legacy customer and signed up prior to our acquisition by AppDirect, please contact support for payment history information / receipts.

From time to time, you may need a history of the automated credit card payments that have processed for your AppInsights subscription.  To access invoices and receipts you must be a billing admin in AppDirect to gain access to billing records. Typically, the creator of the AppInsights account will also be a billing admin and can assign that access to other users as well. 

To begin, start by logging into your AppInsights account.

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Once logged in to your account, select the “Account” tab on the top toolbar, and then hit "Billing" in the next screen.

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You will be defaulted to the "Manage Invoices" pane where you can view a list of all your previous payments.  By clicking any payment line item, you can view additional details on each individual payment and even print PDF versions of each payment receipt.

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